Working With Your Groomer

Have you ever had a haircut and come away unhappy with the results because your stylist did not understand what you wanted?

Consider how much more difficult it can be for your pet’s stylist to give your pet that perfect look. Your pet cannot offer feedback during the grooming process to let the stylist know if the length and style is what his owners had in mind. Owners have different needs and expectations about their pet's grooming.

We also have different perceptions of what certain styling words mean. Those differences in understanding can lead to unhappy results. Good communication is the key to having a successful relationship with your pet’s stylist.

Ensuring that your pet is groomed just the way you want it done requires a little time and preparation. Want more off the top ? Sometimes it's easier to notice things at home, more than during the excitement of reuniting with your pet in the shop, if for any reason you would like us to tweak your pets hair style call us with in 48 hours of your pick up time and we will correct any issues free of charge .

Be specific about your expectations

If you want your pet’s hair cut to a certain length, please say so. It is not enough to ask for "a short cut"–to some people that means two inches of hair, while to others a half-inch is too long.

Consider your lifestyle

That fancy show cut may look appealing, but are you prepared for the at-home grooming routine needed to maintain it? A good groomer can help you decide on an appropriate style and length.

Consider your pet

Behavior and temperament of a dog is an important factor in deciding on a style. Extravagant styles are not suitable for fidgety dogs. Let your groomer know upfront whether your pet will be cooperative or a challenge.

Be informed

Quality dog grooming takes time. While a human stylist can complete 3-4 haircuts per hour, a dog groomer may work two or more hours on one dog. Plan for your dog to be at the groomer’s for at least 2- 4 hours or even longer on busy days we ask that please wait for us to call or text you please do not show up early it stresses me and the dog, once they see you they only want you .

Be honest

If you don’t like the results, let us know. I keep detailed records on the length and style and will add your comments to the file. Over time, with good communication, we should be able to find the perfect style for your pet. And we will try to be honest with you too: sometimes we may not be the right groomer for your pet .